Google Maps
Business Profile setup and improvements, accurate services and hours, photos, genuine review requests and approved replies.
Who this is for
Your business.
Your local customers.
For shops, clinics, restaurants and service businesses that meet customers in person, at their location or within a service area. We check profile eligibility and the appropriate address or service-area setup before starting. Online-only businesses are generally not eligible for a Business Profile.
THE RIGHT PLATFORMS FOR YOUR BUSINESS
On the map.
Part of the conversation.
Customers discover businesses in different places. We choose the listings and review channels that fit your industry, location and audience, then agree the work for each platform.
Apple Maps
Business listing support, brand details, photos and contact information through Apple's business tools, where eligible.
Trustpilot
Business profile guidance, supported customer review invitations and response planning within the platform's rules.
Yelp
Business page information, photos and review response support. We respect Yelp's guidance against asking customers for reviews.
Consistent business page details and support with customer recommendations and responses where the feature is available.
Industry directories
Relevant local or specialist directories selected for your business, with consistent contact information and genuine customer feedback.
Independent services. No platform affiliation is implied. Eligibility, features and any platform fees are checked before work starts; each platform is included only in the agreed scope.
FROM DISCOVERY TO CONTACT
Found on the map.
Chosen with confidence.
Make the journey easier: help people find your location, understand your business and reach you through a clear next step.
- 01 / DISCOVER
Show where you belong.
Accurate location or service-area details and relevant business information.
- 02 / UNDERSTAND
Give people a clear picture.
Useful photos, clear service descriptions and genuine customer feedback.
- 03 / CONNECT
Make the next step simple.
Current contact details and website, directions or booking links where supported.
A professional presence connects the details.
Let's plan your local presenceWhat we do
A useful profile.
A connected website.
Profile audit
Review your existing profile, website and business information, then prioritise practical improvements.
- Business details and categories
- Hours, services and website links
- Existing ownership and access
- Potential duplicate profiles
Setup & verification support
Help create or claim an eligible profile with your permission and guide you through Google's verification steps.
- Profile setup or ownership guidance
- Address or service-area configuration
- Preparation for verification
- Client-owned profile and agreed manager access
Profile optimisation
Explain what your business offers with complete, accurate information and images you provide.
- Relevant categories and service descriptions
- Business description and opening hours
- Photos and applicable profile features
- Contact and booking links where available
Genuine reviews & replies
Make it easy for real customers to share their experience and prepare helpful responses for your approval.
- Review link or QR code
- Neutral customer review request wording
- Reply guidance or agreed reply management
- No purchased reviews or incentives
Local website foundations
Connect your profile to useful website pages that explain your services and where you actually work.
- Consistent contact details
- Relevant service and location content
- Page titles and internal links
- Tagged website links for measurement
Ongoing care & reporting
Keep information current and review the available data to decide what to improve next.
- Agreed profile updates
- Seasonal and holiday hours
- Photo and content updates within scope
- Available profile interactions and website reporting
Choose the scope that fits.
One-time setup or improvement
An audit, an agreed list of profile changes and a documented handover. Useful for a new profile or an existing profile that needs attention.
Monthly profile care
Agreed updates, review support and reporting. The proposal specifies the frequency, content volume and work included.
Website + local presence
Combine a new website or focused website improvements with Business Profile work. Website work is scoped and quoted separately.
Google Business Profile is free. Our fee covers our setup, content and management work. Pricing follows an initial review; Google Ads spend and advertising management are separate services.
How we work
Clear ownership.
Clear next steps.
Your business keeps ownership of its profile. We use agreed manager access, document changes and hand over the work clearly.
- 01
Review
Understand your business, eligibility, current profile and local customers.
- 02
Agree
Define the deliverables, fee, permissions and content you will provide.
- 03
Prepare & improve
Support verification and apply approved, accurate profile and website changes.
- 04
Hand over or maintain
Provide a change summary and next steps, or continue with the agreed support plan.
Common questions
Know what to expect.
Can you guarantee first place on Google Maps?
No. Local results depend on relevance, distance and prominence, among other factors. We improve the information and customer experience within our control without promising rankings or a fixed number of leads.
Is this the same as Google Ads?
No. Business Profile work concerns your business information in Search and Maps. Paid advertising has its own campaigns, budget and management scope. Explore our marketing services.
Can you guarantee verification or fix a suspended profile?
Google controls verification and profile decisions. We can help prepare accurate information and review available support steps, but cannot guarantee approval, reinstatement or a completion date.
Who owns the profile?
You do. You retain ownership and can remove our manager access. We agree permissions and changes before work starts.
What do you need from me?
Your business details, website, existing profile link if available, service information, opening hours and suitable photos. Verification may require your direct participation and evidence requested by Google.
How do you measure progress?
We review available Business Profile performance data separately from website analytics. Recorded interactions do not automatically equal qualified enquiries or completed sales.
Start with your business
Let's review your
local presence.
Include your website, Google Maps profile link, business type and what you want to improve in your brief.
Send a local search request
Send your request through the contact form. We will reply by email.